Girvan Riverside Medical Practice

The Practice have been made aware of a scam targeting patients registered with local GP Practices. A patient reported receiving an email which stated "NHS No Reply" with a standard NHS logo, but the email did no originated from a legitimate NHS Scotland email address.  This email suggests that the GP Practice is updating their register and asks patients to download an NHS E-Signature App to their mobile device, sign in with their NHS Number and to review and confirm their identity details, and submit the agreement with a digital e-signature.  Please not this is not a legitimate request.  If you receive any unexpected or unusual NHS related correspondence, the NHS Counter Fraud Services recommends that patients check with their GP Practice to confirm authenticity before providing any personal information.

The Practice have also been made aware of a scam targeting patients registered with local GP Practices. A patient reported receiving a phone call with an automated message claiming to be from their GP Practice. The message asked the patient to go online to update their personal details, threatening that failure to do so could result in being removed from the Practice list.

The call originated from the number 07448 046 976, which has been identified as a scam number, however, please be aware that other mobile numbers may also be used. 

What You Should Do:

1. Stay Alert: Be cautious of any unsolicited calls, texts, or emails asking for your personal details.
2. Do Not Share Personal Information: GP Practices will never ask for sensitive personal information in this manner.
3. Verify Authenticity: If you are unsure about any communication claiming to be from your GP Practice, contact us directly using our official phone number.
4. Report Suspicious Activity: If you receive a similar call, you should report this to Police Scotland by calling 101. 

Your safety and security are our priority. Please remain vigilant and share this message with others who may be at risk.

If you have any concerns or questions, do not hesitate to get in touch with our Practice Team.

Dear Patient

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